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Store Policies

Customer Care

We at Ian James strive to provide the best customer service.  Ian James is a Service Disabled Veteran Owned Small Business. We enjoy making spirits that are enjoyable and bring about happy memories. We try to make obtaining our spirits easy and as trouble free as possible.

To do this, we ask a little quid pro quo:

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1. Verify and be certain visitors are over 21 years of age

2. Visitors to the website and or location have an active order or appointment

3. Time slots are adequate for proper attention to patrons

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Because Ian James is a Craft Spirits Manufacturing Operation, location, staff and site availability are limited to local pickups at scheduled times.  It can be a challenge if too many arrive at once and we want to ensure you get our full attention.  With that in mind, we do enjoy showing how we make our spirits, and ask that you come during our scheduled hours or by appointment. hit the Come See Us and schedule a visit

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Privacy & Safety

The website is publicly accessible and we ask that any activities here are performed in a respectful manner.

Any transactions are via an Advance programmable Interface with our payment system SquareUp.

The descriptions and inventory presented here are as accurate and factual as possible.

The site uses SSL / TLS access to ensure all traffic is encrypted and protected as much as possible do not share any Personal Identifiable information as Ian James is not responsible for impropriety with oversharing your data. we ONLY ask for birth information as a means to ensure you are over 21 years old.

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Privacy Policy

Ian James Spirtis® ("We") are committed to protecting and respecting your privacy.

 

This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.  Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

 

Information we may store and collect from you
We may collect and process the following data about you:

  1. Information that you provide by filling in forms on our site www.ianjamesspirits.com (our ). This includes information provided at the time of requesting services available through our site. We may also ask you for information when you report a problem with our site;

  2. If you contact us, we may keep a record of that correspondence;

  3. Details of orders, purchases, and pickups, appointments, and/or scheduled events.

  4. Details of your visits to our site including, but not limited to, traffic data, location data, web logs, web blogs and other communication data, whether this is required for our own purposes or otherwise and the resources accessed on our site.

Wholesale Inquiries

Ian James Spirits is able to sell to the general public on an individual basis. Please use the contact us or make a purchase and schedule your pick up of Spirits.  You may have experienced our Spirits in a few local restaurants, if so please indicate which restaurant or drinking establishment as there might be an applied discount depending on which one referenced.

Payment Methods
Payment Methods

- Credit / Debit Cards
- SquareUp

- Offline Payments

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